Returns and Exchanges

If you’re looking to return or exchange your order for whatever reason, we’re here to help!

We offer easy returns or exchanges within 14 days of purchase. You can return your product for store credit, an exchange for a different item or a refund.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use

 

Please contact our friendly staff with any questions in regards to our returns policy.

For change of mind simply return your purchase via post or instore. 

All returns to: Unit 2, 54 Kremzow Road, Brendale QLD 4500

Faulty Products

For all faulty products please

email info@stepbystepdancewear.com.au

or call customer care on 07 3881 1669

Our staff will assist you with options for a repair, replace or refund of the product.