Refunds & Exchanges

If you’re looking to return or exchange your order for any reason, we’re here to help!

We offer easy returns or exchanges within 14 days of purchase provided a receipt/sales order can be produced. You can return your product for store credit, an exchange for a different item or a refund.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged unless deemed faulty
  • Hosiery & underwear items cannot be returned or exchanged unless deemed faulty
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use

Please contact our friendly staff with any questions in regards to our returns policy.

ALL RETURNS TO:

Step by Step Dancewear

2/54 Kremzow Rd

Brendale QLD 4500